30th April, 2019 at 9:00am
Learning to Listen
Workshop | YCN Rivington Rooms — For our members and programme participants

Explore the the impact that purposeful listening can have among our teams and leave with new tools and approaches to put into immediate effect.

We can all get better at listening, and by doing so experience instant impact on the richness of our relationships at work and at home. In this two-hour workshop, led by Hilary Gallo and a member of the YCN team, we'll examine what gets in the way of good listening, and practice proven approaches the the discipline among a supportive group of peers.

Hilary believes that being an active, attentive and practiced listener will lead to stronger and more empathetic relationships, and to new ideas and perspectives. Hilary is the author of The Power of Soft, a guide to modern, creative and consensual approaches to negotiation and influence. Or, as he puts it, getting what you want without being a ****. He previously worked as a lawyer, negotiator and a business executive before deciding to do what he really loved: facing his fears, quitting his job and moving into the coaching profession alongside his writing.

A key component of The Power of Soft is about finding ways to stop speaking, and start listening — and in this session he'll be introducing them for putting into immediate practice.

What we'll cover:

• What stops us from listening

• Our “Inner Interrupters”, those internal voices that divert our attention and how to quiet them

• The key things we should be listening for

• How to show we're listening and ask great qualifying questions

• Why listening is a key relationship, sales and leadership skill

How the session will be structured:

Led by Hilary and a facilitator from the YCN team, we'll combine instruction with conversation, and a chance to apply what's being learned through exercises in pairs and groups. 

Who the session's for:

Anyone who senses they could get better at listening and would like to learn practical new ways of doing so.

Please drop us a line below if you'd like to join the group.

Event Details
  • Location:
    58-60 Rivington Street,
    London, EC2A 3AU,
    United Kingdom View Map
  • Start:
    30th April, 2019 at 9:00am
  • End:
    30th April, 2019 at 11:00am
  • Cost:
    For our members and programme participants

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We help organisations of all shapes and sizes to become more capable in pursuit of their goals.

To do this we focus on what we believe to be the three key drivers of organisational capability — People, Purpose and Partnerships. Whether through our open learning programmes, or tailored consultancy work; we love bringing together creatively-minded groups to work and learn in modern and motivating ways.

Find out more about what we offer in this PDF, or by contacting YCN Director Nick Defty by email or on +44 (0)20 7033 2140.