13th June, 2019 at 2:00pm
An introduction to workplace mediation
Workshop | YCN Rivington Rooms — For our members and programme participants

We'll be exploring and applying the core principles of workplace mediation, enabling a quicker and more empathetic resolution of all kinds of workplace conflict.

Workplace mediation focuses on resolving interpersonal issues and is a quick and effective way to resolve disputes reducing the need for formal HR intervention. This introductory half-day workshop will provide a practical and energising overview of the main theories and principles of mediation, and skills involved. The session will be led by Sarah Banks, coach facilitator and accredited mediator. Sarah brings a background in business psychology and talent management, with a wealth of experience in conflict management, mediation and coaching.

What we'll cover:

• Key mediation principles and the benefits of workplace mediation
• Understanding a typical mediation process and the stages involved 
• Identifying when mediation is appropriate and when it is not appropriate 
• How mediation can be applied within your organisation 
• Exploration of key mediation skills including questioning and listening 

How the session will be structured:

Sarah will be combining instruction and discussion around the main skills involved in facilitating mediation, with opportunity for experiential learning and putting things into practice.

Who the session is for:

Anyone keen to learn more about the role of mediation, how it can be effectively applied to resolve conflict and develop some introductory mediation skills. 

Event Details
  • Location:
    58-60 Rivington Street,
    London, EC2A 3AU,
    United Kingdom View Map
  • Start:
    13th June, 2019 at 2:00pm
  • End:
    13th June, 2019 at 6:00pm
  • Cost:
    For our members and programme participants

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