13th June, 2019 at 2:00pm
An introduction to workplace mediation
Workshop | YCN Rivington Rooms — For our members and programme participants

We'll be exploring and applying the core principles of workplace mediation, enabling a quicker and more empathetic resolution of all kinds of workplace conflict.

Workplace mediation focuses on resolving interpersonal issues and is a quick and effective way to resolve disputes reducing the need for formal HR intervention. This introductory half-day workshop will provide a practical and energising overview of the main theories and principles of mediation, and skills involved. The session will be led by Sarah Banks, coach facilitator and accredited mediator. Sarah brings a background in business psychology and talent management, with a wealth of experience in conflict management, mediation and coaching.

What we'll cover:

• Key mediation principles and the benefits of workplace mediation
• Understanding a typical mediation process and the stages involved 
• Identifying when mediation is appropriate and when it is not appropriate 
• How mediation can be applied within your organisation 
• Exploration of key mediation skills including questioning and listening 

How the session will be structured:

Sarah will be combining instruction and discussion around the main skills involved in facilitating mediation, with opportunity for experiential learning and putting things into practice.

Who the session is for:

Anyone keen to learn more about the role of mediation, how it can be effectively applied to resolve conflict and develop some introductory mediation skills. 

Event Details
  • Location:
    58-60 Rivington Street,
    London, EC2A 3AU,
    United Kingdom View Map
  • Start:
    13th June, 2019 at 2:00pm
  • End:
    13th June, 2019 at 6:00pm

Good to know

Purposefully, for your teams

We can deliver all sessions to groups from the same organisation, adapted to their challenges.

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We provide growth-oriented organisations of all shapes and sizes with social, motivating and behaviourally-driven approaches to building capability throughout their teams — wherever they’re working from.

With an emphasis on virtual and remote delivery; our pioneering programmes bring people together to build skills among peers, and immediately apply them to the commercial and cultural challenges of the day.

To learn more about our transformative work with partners ranging from Dr. Martens to Dishoom, Adidas to Action for Children; and to explore ways we can support your teams — email Nick Defty or call +44 (0)20 7033 2140.

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