13th June, 2019 at 2:00pm
An introduction to workplace mediation
Workshop | YCN Rivington Rooms — For our members and programme participants

We'll be exploring and applying the core principles of workplace mediation, enabling a quicker and more empathetic resolution of all kinds of workplace conflict.

Workplace mediation focuses on resolving interpersonal issues and is a quick and effective way to resolve disputes reducing the need for formal HR intervention. This introductory half-day workshop will provide a practical and energising overview of the main theories and principles of mediation, and skills involved. The session will be led by Sarah Banks, coach facilitator and accredited mediator. Sarah brings a background in business psychology and talent management, with a wealth of experience in conflict management, mediation and coaching.

What we'll cover:

• Key mediation principles and the benefits of workplace mediation
• Understanding a typical mediation process and the stages involved 
• Identifying when mediation is appropriate and when it is not appropriate 
• How mediation can be applied within your organisation 
• Exploration of key mediation skills including questioning and listening 

How the session will be structured:

Sarah will be combining instruction and discussion around the main skills involved in facilitating mediation, with opportunity for experiential learning and putting things into practice.

Who the session is for:

Anyone keen to learn more about the role of mediation, how it can be effectively applied to resolve conflict and develop some introductory mediation skills. 

Event Details
  • Location:
    58-60 Rivington Street,
    London, EC2A 3AU,
    United Kingdom View Map
  • Start:
    13th June, 2019 at 2:00pm
  • End:
    13th June, 2019 at 6:00pm
  • Cost:
    For our members and programme participants

Good to know

Bringing it to you

Workshop sessions can be delivered directly to your teams anywhere, in person or virtually.

Resources in hand, and on screen

Eye-catching physical and digital resources support all sessions, to help new skills stick.

Partner with us

Creatively driven, growth oriented, organisations partner with YCN to purposefully build capability throughout their teams.

Our pioneering social learning programmes bring people together, enriching their skillsets, and growing their networks in the process too. We take targetted, topic specific workshops into our partners’ places of work, and use modern and energising facilitation to take teams towards any outcome.

Find out more in this PDF, by emailing YCN Director Nick Defty or calling +44 (0)20 7033 2140.