2nd June, 2020 at 4:00pm
Tools for Trust
Remote Learning | For our partners' teams

Get to key trust building ideas for all kinds of relationships, guided by Louise Hedges — an advocate for the Trusted Adviser philosophy and witness to its impact on personal and commercial growth.

"There is no greater source of distrust than advisors who appear to be more interested in themselves than in trying to be of service to the client. We must work hard to show that our self-orientation is under control."
David Maister, The Trusted Advisor.


Louise Hedges provides commercial smarts to businesses of all shapes and sizes, from hospitality groups like Ennismore to digital consultancies like Adaptive Lab. And she's become a firm believe in the consulting principles laid out in David Maister’s classic book Trusted Advisor — adapting it from the world of management consulting for the modern, creatively driven environment. 

Louise believes it's never been more relevant in these current turbulent and distributed times — and that by grasping the balance of credibiity, reliability, intimacy and self-orientation, we'll gain a whole new way of thinking about the impact we make within the relationships that matter the most to us.

In this short, enlightening and practical session — Louise will set out some core ideas around Trust and the Trusted Adviser philosophy, open-up some conversation around them and ensure that everyone leaves with at least one practical new approach to apply.

Event Details
  • Start:
    2nd June, 2020 at 4:00pm
  • End:
    2nd June, 2020 at 5:30pm

Good to know

Purposefully, for your teams

We can deliver all sessions to groups from the same organisation, adapted to their challenges.

Social learning for remote teams

Give your teams access to a weekly programme of live, online learning — wherever they're working from.

Partner with us

We provide growth-oriented organisations of all shapes and sizes with social, motivating and behaviourally-driven approaches to building capability throughout their teams — wherever they’re working from.

With an emphasis on virtual and remote delivery; our pioneering programmes bring people together to build skills among peers, and immediately apply them to the commercial and cultural challenges of the day.

To learn more about our transformative work with partners ranging from Dr. Martens to Dishoom, Adidas to Action for Children; and to explore ways we can support your teams — email Nick Defty or call +44 (0)20 7033 2140.

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