13th August, 2020 at 4:00pm
Having Difficult Conversations
Remote learning | For our partners' teams

There are certain conversations we dread. But with the right mindset and techniques to hand, these can become positive and purposeful learning experiences.

Few of us enjoy awkardness — but there will always be times where we're called on to have a 'difficult conversation' with someone; whether a junior member of our team, our boss or a builder. It's easy to get stuck repeatedly mulling it over, putting it off or stumbling into a confusing confrontation that doesn't end well.

But with the right mindsets, framing and practical approaches — clearer, more confident communication and stronger relationships are yours. 'Difficult conversations' become 'learning conversations' — and before long you'll be looking forward to having them.

In this positive and practical session, we'll work through a number of these approaches and equip ourselves for those conversations we know we should be having right now, or that are otherwise on their way.

What we'll cover:

• Distinguishing blame from contribution
• Rooting observation in behaviour
• Practical frameworks for difficult conversations
• How to begin, the third story, and thinking like a mediator
• The power of 'and'
• How to end

How the session will be structured:

We'll draw on some real-world scenarios, deconstructing some difficult conversations and discussing and applying new techniques in small groups.

Who the session's for:

Anyone wishing to better equip themselves with fresh and purposeful approaches to having honest and constructive conversations with those around them.

Event Details
  • Start:
    13th August, 2020 at 4:00pm
  • End:
    13th August, 2020 at 5:15pm
Register for the session

Please complete this short form, and a real-person in our (currently) remote team will be in touch with all you need.

Good to know

Purposefully, for your teams

We can deliver all sessions to groups from the same organisation, adapted to their challenges.

Social learning for remote teams

Give your teams access to a weekly programme of live, online learning — wherever they're working from.

Partner with us

We provide growth-oriented organisations of all shapes and sizes with social, motivating and behaviourally-driven approaches to building capability throughout their teams — wherever they’re working from.

With an emphasis on virtual and remote delivery; our pioneering programmes bring people together to build skills among peers, and immediately apply them to the commercial and cultural challenges of the day.

To learn more about our transformative work with partners ranging from Dr. Martens to Dishoom, Adidas to Action for Children; and to explore ways we can support your teams — email Nick Defty or call +44 (0)20 7033 2140.

You Can Now