Owning feedback

"We each have two human needs: To learn and grow & to be respected, accepted and loved the way you are. Even though feedback facilitates learning and growth, it conflicts with our need to feel respected. This is a key reason we resist feedback." Sheila Heen
Personal Effectiveness
Thursday 29 October
4:00pm5:15pm UK time

By the end of this session you'll feel more confident and capable to effectively give and receive performance enhancing feedback, positively impacting your most important relationships.

In a modern working cultures, feedback is a must-have — the ultimate learning tool. It's something we must continually improve our ability to share and to absorb at all times. As well as landing it clearly with those around us; we've got to regularly pull it in, rather than waiting for it to be pushed our way.

But often feedback is handled badly — infrequently, formally, framed in the wrong way, not rooted in real observation and impossible to 'isolate' and act on. And so it's no surprise that this can have negative consequences; points of view get muddled, identities challenged, emotions triggered and relationships rocked.

This pacy and practical session is all about getting into the habit of giving and getting purposeful and performance enhancing feedback in the right way and at the right times.

Expect an immersive and interactive experience, among a supportive group of peers.

What we'll cover:

• Frameworks for giving and receiving feedback
• Positivity ratios
• The Behaviour, Impact, Do model
• Emotional triggers, and how to deal with them
• Separating data from interpretation
• Strengths based feedback

We'll share the session slides, so you can revisit and replay what's covered among your team.

How the session will be structured:

We'll mix expert instruction, discussion and putting into practice lots of proven techniques for giving and receiving feedback with others.

Who the session's for:

Anyone wishing to get better at giving and receiving feedback in all sorts of contexts and happy to share their experiences to-date among a supportive group of peers.

Thursday 29 October
4:00pm5:15pm UK time

The facilitator was very attentive and inclusive. I really liked the breakout exercises, will definitely be using the BID model and making sure to be continually noticing more!

Priscila, Learnerbly

Good to know

eCourse and resources
eCourse and resources

Participate in this session and you'll also get access to a supporting bitesize eCourse and resources to help you revisit and deepen your learning.

Nudge nudge
Nudge nudge

If you'd like them, we'll share three timely emails in the weeks that follow the session to support you in applying what you've learned.

Building a feedback culture
Building a feedback culture

We can deliver this session directly into teams, wherever they're working from. Find out more about our tailored partnerships here.