By refining our relationship with the ways we give and receive feedback, we'll enjoy more purposeful and productive relationships.
In a culture of learning, feedback is a must-have — the ultimate learning tool. It's something we must continually improve our ability to share and to absorb at all times. As well as landing it clearly with those around us; we've got to regularly pull it in, rather than waiting for it to be pushed our way. And this is especially important for those in management and leadership positions, who must model ways of continually asking for feedback from those around them.
The more we ask for feedback from those around us, the more this behaviour will be mirrored by our teams – creating true learning cultures where people are comfortable, collaborative and in control of their communication around performance and behaviour.
We'll focus on:
• Challenges around giving and receiving feedback
• Frameworks for giving it
• How to get better at asking for it
• Blindspots and the Johari window
• Separating the data from the interpretation
• Listening techniques