Pick up proven tools to level up your listening skills, and deeply appreciate the benefits they'll bring to all your relationships.

People want to be heard more than people want to be right. And so active, attentive and practiced listening skils will lead to stronger and more empathetic relationships, and in turn to new ideas and perspectives. 

From quietening our inner-interrupters, to calibrating our questions; listening for metaphor to signalling with our bodies — there are many approaches to put into practice for instant impact.

We'll focus on:

• What stops us from listening
• Levels of listening, and tools for moving through them.
• The key things we should be listening for
• How to ask great questions, and playing back what we hear
• Finding fanatical focus
• What's not said

Accessing this topic

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    In our programme

    Learn about this topic among peers in our weekly programme.

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    Brought to you

    We can tailor the topic to your team, and deliver it anywhere.

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    Remote and Resources

    We can bring this to you virtually, with supporting resources too.

Partner with us

We provide our partners with social, motivating and behaviourally-driven approaches to training and development among their teams.

Our pioneering social learning programmes bring people together to build relevant skills among peers, we take bite-sized training workshops into teams around the world, and design tailored learning experiences to target the commercial and cultural challenges of the day.

Find out more in this PDF, by emailing YCN Director Nick Defty or calling +44 (0)20 7033 2140.

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