We'll deconstruct the notion of charm, unpack the behaviours of those that possess it — and learn ways we can effectively dial up our own charm for impact.

Whether it's saying less, sincerely showing that they want to know what we know, asking thought-provoking questions, showing a little vulnerability or through subtle contact and body language we all have our views on what it is that enables others to charm us. And we're naturally drawn to those that meaningfully take an interest, make us feel good and give us space to make our own impression. These are the charming ones. Those that others seem to gravitate towards, to champion and to often go along with when decisions are being made. So how can we all bring a bit more charm into our most important relationships? And what would having a bit more charm mean?

What we'll cover:

• Defining charm
• The power of listening, and making others feel heard
• Good questions, and how to use them purposefully
• The role of body language when attuning to others
• Non-verbal cues and how to read them
• Finding common ground

Accessing this topic

  • Main

    In person

    Facilitated in your places of work, and cross-organisationally too.

  • Main

    Live, virtual sessions

    Energising, social sessions for teams, wherever they're working from.

  • Main


    Bitesize, scalable and self-directed learning driven by your team's goals.

Partner with us

We provide growth-oriented organisations of all shapes and sizes with social, motivating and behaviourally-driven approaches to building capability throughout their teams — wherever they’re working from.

With an emphasis on virtual and remote delivery; our pioneering programmes bring people together to build skills among peers, and immediately apply them to the commercial and cultural challenges of the day.

To learn more about our transformative work with partners ranging from Dr. Martens to Dishoom, Adidas to Action for Children; and to explore ways we can support your teams — email Nick Defty or call +44 (0)20 7033 2140.

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