We'll deconstruct the notion of charm, unpack the behaviours of those that possess it — and learn ways we can effectively dial up our own charm for impact.

Whether it's saying less, sincerely showing that they want to know what we know, asking thought-provoking questions, showing a little vulnerability or through subtle contact and body language we all have our views on what it is that enables others to charm us. And we're naturally drawn to those that meaningfully take an interest, make us feel good and give us space to make our own impression. These are the charming ones. Those that others seem to gravitate towards, to champion and to often go along with when decisions are being made. So how can we all bring a bit more charm into our most important relationships? And what would having a bit more charm mean?

What we'll cover:

• Defining charm
• The power of listening, and making others feel heard
• Good questions, and how to use them purposefully
• The role of body language when attuning to others
• Non-verbal cues and how to read them
• Finding common ground

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    Learn about this topic among peers in our weekly programme.

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Partner with us

We provide our partners with social, motivating and behaviourally-driven approaches to training and development among their teams.

Our pioneering social learning programmes bring people together to build relevant skills among peers, we take bite-sized training workshops into teams around the world, and design tailored learning experiences to target the commercial and cultural challenges of the day.

Find out more in this PDF, by emailing YCN Director Nick Defty or calling +44 (0)20 7033 2140.

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