Exploring the notion of assertiveness, learning how to be more purposefully assertive and recognising our individual past and current blockers.

Can you recall a situation where you weren't as assertive as you'd have liked to have been? When we can, we often feel frustrated as a result, that we've let things slide — and created future complications within our relationships. This focussed and practical session is about digging deeper into the idea of assertiveness — and exploring ways we can assert ourselves positively; rather than coming across as passive, passive-aggressive or aggressive. 

We'll focus on:

• Defining assertiveness
• Communicating in a more effective way in specifically difficult situations
• The difference between assertive, passive, passive-aggressive & aggressive behaviours
• The role of triggers is preventing assertiveness
• Transactional analysis as a method of improving difficult communication.

Accessing this topic

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    In our programme

    Learn about this topic among peers in our weekly programme.

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    Brought to you

    We can tailor the topic to your team, and deliver it anywhere.

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    Remote and Resources

    We can bring this to you virtually, with supporting resources too.

Partner with us

We provide our partners with social, motivating and behaviourally-driven approaches to training and development among their teams.

Our pioneering social learning programmes bring people together to build relevant skills among peers, we take bite-sized training workshops into teams around the world, and design tailored learning experiences to target the commercial and cultural challenges of the day.

Find out more in this PDF, by emailing YCN Director Nick Defty or calling +44 (0)20 7033 2140.

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