Refining and combining our skills of empathy, listening and questioning will enable us to purposefully manage relationships with those more senior.

The idea of 'managing upwards' has risen recently in popularity, especially in fast-moving cultures where change is a constant, talent moves up quickly and hierarchies can be tough to define. And its taken on a number of interpretations too; but still broadly referencing principles like anticipating our boss’s needs, understanding what motivates them, appreciating the right approach to discussing problems and becoming perceived as a positive and helpful person to those more senior. 

Being able to confidently support and influence those above us can create huge value both to our individual status, and the culture in which we work — and there are mindsets and approaches to get us there.

What we'll cover:

• Techniques for taking on alternative perspectives
• Power and Power styles
• Powerful techniques for listening and questioning
• Influencing through labeling, mirroring and reframing
• Recognising rhythm and ways to create value
• Planning for behaviour change, before setting out to create it

Accessing this topic

  • Main

    In our programme

    Learn about this topic in open sessions among peers in our weekly programme

  • Main

    Brought to you

    We can deliver bite-sized in-person workshops on this topic to your teams anywhere.

  • Main

    Remote and Resources

    We can deliver sessions to your teams remotely, with resources on all topics too.

Partner with us

Creatively-driven organisations partner with YCN to continually build capability throughout their teams.

Our open, year-round learning programme brings people from across these organisations together, enriching their mindsets and skillsets, and building their networks too. We take targetted, topic specific sessions into members’ teams at their places of work; and, when required, help our members to connect with the smartest thinking from across our network in relation to specific business challenges.

Find out more about membership in this PDF, by emailing YCN Director Nick Defty or calling +44 (0)20 7033 2140.