Refining and combining our skills of empathy, listening and questioning will enable us to purposefully manage relationships with those more senior.

The idea of 'managing upwards' has risen recently in popularity, especially in fast-moving cultures where change is a constant, talent moves up quickly and hierarchies can be tough to define. And its taken on a number of interpretations too; but still broadly referencing principles like anticipating our boss’s needs, understanding what motivates them, appreciating the right approach to discussing problems and becoming perceived as a positive and helpful person to those more senior. 

Being able to confidently support and influence those above us can create huge value both to our individual status, and the culture in which we work — and there are mindsets and approaches to get us there.

What we'll cover:

• Techniques for taking on alternative perspectives
• Power and Power styles
• Powerful techniques for listening and questioning
• Influencing through labeling, mirroring and reframing
• Recognising rhythm and ways to create value
• Planning for behaviour change, before setting out to create it

Accessing this topic

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    Learn about this topic among peers in our weekly programme.

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    Brought to you

    We can tailor the topic to your team, and deliver it anywhere.

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    Remote and Resources

    We can bring this to you virtually, with supporting resources too.

Partner with us

We provide growth-oriented organisations of all shapes and sizes with social, motivating and behaviourally-driven approaches to building capability throughout their teams — wherever they’re working from.

With an emphasis on virtual and remote delivery; our pioneering programmes bring people together to build skills among peers, and immediately apply them to the commercial and cultural challenges of the day.

To learn more about our transformative work with partners ranging from Dr. Martens to Dishoom, Adidas to Action for Children; and to explore ways we can support your teams — email Nick Defty or call +44 (0)20 7033 2140.

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