By mastering the art of the negotiation, we can positively and purposefully pull others towards our point of view.
We're always negotiating. In the fast moving world of modern work, agreements always need to be reached, and often complex problems neatly resolved. The human condition means we'll always need to navigate a path that meets multiple sets of interests and needs.
But we're often not sure how best to conduct ourselves when negotiating, what to ask for, and how to say no. And so we often risk awkwardness or outcomes that might not serve our best interests — just to avoid conflict.
We'll tackle these challenges head on — so that we're familiar with the dance between collaborative and competitive mindsets, understand what stops us from negotiating effectively and so fully equipped for whatever it is we need to negotiate next;
We'll focus on:
Recognising the times that we need to negotiate
Classic negotiation tactics
Getting into the negotiating mindset and preparing for 'the conversation'
How to ask questions and listen for what is and isn't said
Responding to the tactics of others