By mastering the art of the negotiation, we can positively and purposefully pull others towards our point of view.

We're always negotiating. In the fast moving world of modern work, agreements always need to be reached, and often complex problems neatly resolved. The human condition means we'll always need to navigate a path that meets multiple sets of interests and needs. 

But we're often not sure how best to conduct ourselves when negotiating, what to ask for, and how to say no. And so we often risk awkwardness or outcomes that might not serve our best interests — just to avoid conflict. 

We'll tackle these challenges head on — so that we're familiar with the dance between collaborative and competitive mindsets, understand what stops us from negotiating effectively and so fully equipped for whatever it is we need to negotiate next; 

We'll focus on:

  • Recognising the times that we need to negotiate

  • Classic negotiation tactics

  • Getting into the negotiating mindset and preparing for 'the conversation'

  • How to ask questions and listen for what is and isn't said

  • Meeting needs

  • Responding to the tactics of others

Accessing this topic

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    In our programme

    Learn about this topic in open sessions among peers in our weekly programme

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    Brought to you

    We can deliver bite-sized in-person workshops on this topic to your teams anywhere.

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    Remote and Resources

    We can deliver sessions to your teams remotely, with resources on all topics too.

Partner with us

Creatively-driven organisations partner with YCN to continually build capability throughout their teams.

Our open, year-round learning programme brings people from across these organisations together, enriching their mindsets and skillsets, and building their networks too. We take targetted, topic specific sessions into members’ teams at their places of work; and, when required, help our members to connect with the smartest thinking from across our network in relation to specific business challenges.

Find out more about membership in this PDF, by emailing YCN Director Nick Defty or calling +44 (0)20 7033 2140.