Whether it's saying less and listening more, sincerely showing that they want to know what we know, asking thought-provoking questions, showing a little vulnerability or remembering names — we all have different ideas on what it is that makes someone charming.

And we seem naturally drawn to those that meaningfully take an interest, make us feel good and give us space to make an impression. These are 'the charming ones' — the people that that other people seem to gravitate towards, to champion and to go along with when decisions are being made.

So how can we all bring a bit more charm into our most important relationships? And what would having a bit more charm actually mean? In this session — led by coach and communications expert Louise Hedges — we'll explore these questions, turning them into a practical playbook for more purposeful and positive relationships.

What we'll cover:

• Defining charm
• Rules of connection and generosity
• Attuning to others
• Impact words
• Non-verbal cues and how to read them
• Finding common ground

How the session will be structured:

Inclusively led by Louise, the session will balance introducing new ideas and approaches, conversation among peers and trying things out in smaller breakout groups.

Who the session's for:

Anyone curious to dig into the curious concept of charm, and leave with some practical and actionable approaches to upping their own quotient of it.