Managing up, with Louise Hedges
In this immersive and social session, you'll sharpen up your skillset and build your confidence to more purposefully influence in all kinds of directions — including those working in more senior roles.
The idea of 'managing upwards' has risen recently in popularity, especially in fast-moving cultures where change is a constant, talent moves up quickly and hierarchies can be tough to define.
And it's taken on a number of interpretations too; like anticipating our boss’s needs, understanding what motivates more senior people (including clients), appreciating the right approach to discussing problems and becoming perceived as a positive and helpful person to those around us.
Being able to confidently support and influence those 'above' can create huge value both to our individual status, and the culture in which we work. In this session, led by coach and relationship expert Louise Hedges, we'll share and explore the mindsets and approaches to get us there.
What we'll cover:
• Perspective shifting
• Power styles
• Influencing through labelling and reframing
• Deliberate questioning
• Frameworks for upward feedback
• Planning for purposeful conversations
How the session will be structured:
Inclusively led by Louise, we'll share practical principles for discussion and exploration; and in small, confidential breakout groups create time for practice and reflection.
Who this session is for:
Anyone keen to develop confidence and capability to have conversations that count with those working in more senior positions.
Loved the 'prefixing' technique and have been using effectively in lots of conversations since the session.