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Micro-learning: Mastering Meetings and Groups
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Micro-learning: Leading with Stories
Critical Thinking
Micro-learning: Critical Thinking
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Micro-learning: Natural Networking
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Micro-learning: Influencing Well
If Then New
Design (and share) your If > Then statements, for a purposefully prompt towards action
Nickandray
How to generate more ideas (and get to the good ones) with Nick Eagleton
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Nick Eagleton The power of What and Who low
A three-step approach to finding your ‘Why’
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Catherine Allison
How to influence decisions and boost gravitas with your voice
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Upping your gravitas by silencing your inner critic and amplifying your inner coach
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Ideastop
Spark more ideas with the Related Worlds tool
Tool
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How to check your writing for clarity
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Using the 'Rule of Three' to communicate memorable ideas
Video
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How to pause when presenting
Video
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Working with eye contact
Video
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The power of plain language in presentations
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The power of 'You' in writing
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How writing a letter can breed gratitude
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Filling your day with excitement and gratitude
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What designers need to know about microcopy
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Skills and mindsets for making mentoring meaningful
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Setting mentoring relationships up for success
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Liz
The impact of coaching, and it's distinction from mentoring
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Practical pointers for authentic leadership
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Hilary
Coaching, and creating coaching cultures
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Vocal confidence warm up exercises
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Vocal techniques for clearer articulation
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Warm up exercises for your groups and meetings
Tool
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Growth Mindset Mantras
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First person perspectives: How it feels to be neurodivergent at work
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How to set your ideas on fire
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Taking your concept into the real world
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Neurodiversity know-how. Dyslexia with Dr. Anne Cockayne
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Neurodiversity know-how. ADHD with Dr. Anne Cockayne
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Neurodiversity know-how. Autism with Dr. Anne Cockayne
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Neurodiversity explained with Dr Anne Cockayne low
Neurodiversity explained, with Dr. Anne Cockayne
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Neuroinclusion at work: Thinking about adjustments
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Neurodiversity know-how: The Spiky Profile explained
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Neurodivergent Perspectives Lexi Keegan in conversation with Dr Anne Cockayne low
Neurodivergent Perspectives. Lexi Keegan in conversation with Dr. Anne Cockayne
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Perspectives on privilege, with Abi Adamson
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Privilege reflections. With Abi Adamson
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Diversify your feed. With Abi Adamson
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What's your Privilege Pledge? With Abi Adamson
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Effective Allyship. With Abi Adamson
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Mentors, Sponsors and Champions. With Abi Adamson
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From discos to black holes: a game that unlocks creativity
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The first thing you should do when receiving a new brief
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How to command an on-screen presence
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How to start writing
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The secret to a successful Tone of Voice
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How to write with authority for brands
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Neuro Aware ADHD Mills low
ADHD, work and leading teams — a first person perspective
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How to run a project retro with your team
Tool
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Keep it simple. Quick and effortless copywriting
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Writing in the active voice
Video
Neuroslide
Course Pack: Neurodiversity
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Course Pack: The art of saying No (and how to say Yes)
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Course Pack: Purposeful presenting
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Course Pack: Behavioural Insights
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Course Pack: Rethinking Resilience
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Course Pack: Charm School
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eCourse: Go with the GROW model
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eCourse: Neurodiversity and Neuroinclusion — A purposeful primer
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eCourse: Are you listening?
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eCourse: Meaningful Mentoring
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eCourse: Leadership Styles, a primer
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eCourse: Charm School
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eCourse: Owning Feedback
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eCourse: Practicing a Coaching Approach
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eCourse: Get SET with your Goals
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eCourse: Making Time
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eCourse: Mastering Delegation
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eCourse: Strengths to Influence
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eCourse: Visual Collisions
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Better Briefing: A bitesize guide from Baxter & Bailey
Tool
Chris Barez Brown on standing up low
Why you should work standing up
Video
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Clear and simple copy
Video
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Breathing for productivity
Video
MBT
Get your team talking to each other with a practical take on the Myers-Briggs personality test
Tool
Talking
Knowing me, knowing you
Tool
Tony
Course Pack: Decision Lab
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Course Pack: Micro-Habits
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Intentional Interruption: Calling Out vs. Calling In microaggressions
Mup
Course Pack: Managing Up
Feedback
Course Pack: Owning Feedback
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Course Pack: Effective 1-1s
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What's your team's CAMPS score? Get a snapshot of engagement levels.
Tool
Listenup
Course Pack: Are you Listening?
Tension
And-But-Therefore — Try out a tested storytelling technique
Tool
Stressslide
Course Pack: Strategies for Stress
Groups
Course Pack: Mastering Meetings & Groups
Page tosothat
To.... So That. A snappy structure to define the purpose of any meeting
Tool
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The voice in your head, and how to harness it — with psychologist Ethan Kross.
Podcast
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Think Again, by Adam Grant
Book
The Art of Gathering, by Priya Parker
Book
RSB
Root, Stem, Branch — An organic approach for telling your own story
Tool
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Never Split the Difference, by Chris Voss — Key ideas and takeaways from the best-selling-book on negotiation skills.
Book
Daniel
Mastering (Virtual) Presence, coach and facilitator Mike Sagun in conversation for the Conversation Factory
Podcast
Circlesheila
Decoding Difficult Conversations — Sheila Heen unpacks the layers within those conversations you're probably avoiding.
Podcast
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Course Pack: The Business Model Canvas
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Course Pack: Delegation. Done
Ideasslide
Course Pack: How to have Ideas
Booksbooks
25 recommended books on creative thinking, courtesy of Saboteur creative director Nick Eagleton
Albert
Course Pack: Defining Problems
Burnout Reflections
Talking about burnout — a useful reflection tool
Tool
Conflict
Course Pack: Constructive Conflict and Difficult Conversations
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Course Pack: Influence IRL
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eCourse: Better Breathing
Neuroworkplace
The Neuroinclusive workplace — a thought-provoking visual guide
Circlesheila
Using 'I statements' to challenge bias
MOM
Create your personal user guide with a Manual of Me
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Gravitas
Course Pack: Presence and Gravitas
Chatter Bottom
Chatter: Practical tools to apply, and harness the voice in your head
Micro
Course Pack: Microaggressions
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eCourse: A Brand called You
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Course Pack: A Brand called You
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Encourage diverse perspectives, with Edward de Bono's Six Thinking Hats
MOM
Mitchell on Meetings — What we learned and where it led
Leiilo2
Round Robin Brainstorming — An inclusive tool for inviting (and building on) everyone's ideas
Conf
Course Pack: Building Confidence
CI Miro
Course Pack: Conscious Inclusion
Burnout
Course Pack: Educating Managers about Burnout
Scaling
Experiment with a 'Scaling Question' to better connect, learn and influence
U Bice
Discover and apply the SEEDS model, to defeat bias in everyday decisions
WW
Course Pack: Writing Well
Cuddy Dog
Social psychologist Amy Cuddy shares powerful, actionable insights on the impact of our body language
TFF
Watch Sheila Heen explain why we need to be regularly asking for feedback, and what stops us from doing so.
Diff
Listen to former hostage Chris Voss share practical insights on better negotiation.
Time Tool
Experiment with Timeboxing for more focus and productivity
Time Tool
Build your time awareness, and reveal ways to boost productivity, with an Activity Log
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Time in tomatoes: build productivity and focus with the Pomodoro technique
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Six practical tools for building confidence and self-belief, shared by brain expert Ian Robertson
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Great questions to ask in coaching conversations, 1-1's and other curious contexts
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Course Pack: Navigating Negotiation
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Course Pack: Making Time
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Six steps for finding focus and flow, with Mihaly Csikszentmihalyi in mind
Orange
Practice the principles of persuasion from 'Godfather of Influence,' Robert Cialdini.
Circlestwo
How to be a meaningful mentor, insights from a purposeful podcast
Breathman
Mindful breathing — the foundation of focus and flow
CLAP
Get clear on control with a Clarity Clap
Setback
Smarten your approach to setbacks, by trying out a Setback Story
To Think
Don't forget to diarise thinking time — experiment with a 'To Think' list
Silent Meeting
Make your next meeting a Silent Meeting
Can If Go
Immediately build your confidence, with a 'Can-If' statement
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Build belief by recognising small wins — Try a 'Done List'
Friction
Add some friction to your most common distractions
Fly
Channel that fly on the wall. Try some purposeful self talk to mitigate moments of doubt
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Micro-learning: Keeping a coaching mindset
Rest
Micro-learning: Setting Better Boundaries
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Micro-learning: Effective Allyship
Breathman
Micro-learning: Building Confidence
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Micro-learning: Feedback fundamentals
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Micro-learning: Purposeful Presenting
Time Team
Micro-learning: Finding Focus and Flow
Noticingman
Micro-learning: The Art of Noticing
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Micro-learning: Writing Well
Rright
Micro-learning: Experiments for Resilience
4 Ds
The 4Ds. A practical framework for acknowledging microaggressions
Coaching Criticism
Find the Coaching in Criticism. Things to try when feedback doesn't quite land
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Course Pack: Natural Networking
LWS
Course Pack: Storytelling
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Tone Policing - What it is, why it's unhelpful and how to helpfully notice it.
Spring
Experiment with a Springboard Story to communicate your change idea, and take people with you towards it.
Mentorsqarer
Evolve your 'inner mentor' — a short reflective exercise to focus your development, and the ways you can better support others
Do Story
Practical storytelling principles from Bobette Buster's book — Do: Story
Homework
Homework for Life: A ten-second daily ritual for noticing, capturing and practicing stories
Hear
Try this deep listening exercise for deeper connection and better conversations
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Discover the impact a five minute favour can have on your relationships, and network building
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Experiment with the BRAIN model for confident decision making and problem solving
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Course Pack: Voice Gym. Building your vocal confidence
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A three minute mindset exercise, to support a coaching approach
Allyship CP
Course Pack: Effective Allyship, with Abi Adamson
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Try the 5 Whys to invigorate your problem solving and add depth to your decisions.
Good Qs
Smart ways to frame questions in your next mentoring session
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Try out the CAR technique, and upgrade your understanding when interviewing someone.
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Five powerful questions for adding impact and insight to your next interview.
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Five tactics for influencing those more senior
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Micro-learning: Getting into a Growth Mindset
Premortemicon
Solve problems before they happen with pre-mortems
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eCourse: Conscious Inclusion
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A checklist for checklists — five things to tick off when developing a checklist
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Share genuinely useful feedback with the BID model
Pencilsoff
Seven things to avoid when writing at work
Meetings
Finding fortitude, and follow on experiments
Confidence Ecourse
eCourse: Confidence Mastery
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Undefined low
Daniel Goleman's Six Leadership Styles, explained by Louise Hedges
Video
Undefined low 1
A coaching conversation around strengths
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How do you notice your thoughts? With Dr. Sam Akbar
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Letting go of emotions. With Dr. Sam Akbar
Video
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Making room for emotions (and the weather). With Dr. Sam Akbar
Video
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Everyday mindfulness. With Dr. Sam Akbar
Video
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Mindful toothbrushing. With Dr. Sam Akbar
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Anchor dropping. With Dr. Sam Akbar
Video
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5,4,3,2,1 — a mindfulness technique. With Dr. Sam Akbar
Video
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Urge surfing. With Dr. Sam Akbar
Video

Seven things to avoid when writing at work

When it comes to writing, there are a few pitfalls and common mistakes that can easily trip up your reader. Taken from Ann Handley’s brilliant writing guide Everbody Writes — here’s a handful of such things to watch out for when writing whatever's next.
Pencilsoff

Wall Street Journal bestselling author and marketing extraordinaire Ann Handley is a content-writing-wizard. Her best-selling how-to guide, Everybody Writes, offers a practical handbook for writing in each and every context; emails, texts, social media, reports — you name it.

Drawn from its persuasive pages — here are seven things to avoid when you next sit down and put pen to paper (or fingertips to keys).

1
Don’t use jargon

As Anne says in her book, “better writing comes from a place of goodness. It means using the right words, choosing real words, and avoiding the temptation of buzzwords.” Your goal, as a writer, is to connect with an audience. Jargon — for example ‘revolutionary’, ‘value-added’ or ‘best-of-breed’ — can often alienate the reader and muddy your message.

👉What business speak or jargon words can you think of? What more natural sounding words can you swap them out for?

2
Don’t use ‘frankenwords’

Bizarre blends of words, or Frankenwords as Anne calls them like ‘amazeballs,’ ‘clickability,’ or ‘solopreneur,’ make your writing much less persuasive. Avoid nouns that ‘masquerade,’ as verbs too, words like ‘bucketize’ or ‘incentivize’. Stick, instead, with their more powerful active verb form.

👉 What ‘frankenwords’ do you notice in the writing you receive. And what can you cut from your own writing?

3
Don’t use ‘weblish’

As Handley asks — “Would you tell your love that you “don’t have the bandwidth” for something, or would you tell them that you “don’t have the time”? Would you say “Let me ping you in that,” or would you say, “I’ll get back to you”?” Writing needs to feel like it’s come from a real person, and not from a robot. Cut weblish words - words that have sprouted from technology - from your vocabulary entirely.

👉 What ‘weblish’ words can you remove from a recent writing project?

4
Don’t use the passive voice (unless you absolutely need to)

The passive voice doesn’t mean the past tense. Instead, it means something that is happening to the subject of the sentence, rather than something that the subject is doing (or the active voice). Here’s an example from Handley -

Passive voice: On Instagram, pictures of people eating pizza are being posted.

Active voice: On Instagram, people are posting pictures of themselves eating pizza.

The passive voice isn’t wrong, but the active voice makes your writing feel…well….active. It’s more alive, more attention grabbing, and (whenever possible) you should use it.

👉 Look at a recent email you sent, or newsletter you wrote. Can you spot an opportunity to swap the passive voice for the active?

5
Don’t use ‘weak’ verbs

Why use ‘cut,’ when you could use ‘slash’? Why use ‘hit,’ when you could use ‘punched’ or ‘whalloped’? Take it from Hemmingway, who discovered this technique, bold action words breathe life into your writing.

“You should strike a balance,” Handley says. “The trick is to avoid overdoing it with so many action verbs that you give the reader whiplash. That’s overwriting.” But if you feel your writing lacks some oomph, a great place to start animating it is with your choice of verbs.

👉 What action verbs could you use instead of ‘sending an email,’ or ‘sitting in a chair,’?

6
Don’t use clichés (too often)

Most of the time, and particularly in marketing, clichés like ‘_____ is the new black,’ or ‘_____ is dead, long live _____’ water down your message, and make your writing feel lazy.

Handley is quick to point out however that “not all clichés are created equal. Sometimes a well-worn phrase can add some meaning and succinct, colourful wisdom.” If the cliché you’re using explains something concisely, like describing resetting as going ‘back to square one,’ then it’s absolutely fine. Just be sure to use clichés ‘once in a blue moon.’

👉 What clichés do you use a little too often? What could you swap them out for?

7
Don’t be afraid to break with convention

It’s absolutely fine to begin a sentence with ‘and,’ ‘but,’ or ‘because.’ For your reader, they actually add momentum to a paragraph.

It’s okay to use sentence fragments, for example “she opened the door. Slowly.” If used sparingly they can add dramatic emphasis to your writing.

And, lastly, it’s perfectly acceptable to write a paragraph that’s one sentence long.

👉 Look back over a piece of writing you’ve done recently. Are you using any of these debunked rules? Could any be broken to create some flow to your writing?

Hungry for more?

— For more Ann Handley, be sure to grab a copy of Everybody Writes.

— Learn more about the nuts and bolts of great, and simple, writing at copywriting maestro Vikki Ross’ Writing Well workshop.

— Enrol in our Writing Well micro-learning course; five writing exercises delivered directly to your inbox each morning of the working week.

— Identify, and gather, great stories by doing your Homework for Life.