Personal Effectiveness

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Micro-learning: Mastering Meetings and Groups
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Micro-learning: Leading with Stories
Critical Thinking
Micro-learning: Critical Thinking
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Micro-learning: Natural Networking
Influencepaperplane
Micro-learning: Influencing Well
If Then New
Design (and share) your If > Then statements, for a purposefully prompt towards action
Catherine Allison
How to influence decisions and boost gravitas with your voice
Video
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Upping your gravitas by silencing your inner critic and amplifying your inner coach
Video
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How to check your writing for clarity
Video
Bennew
Using the 'Rule of Three' to communicate memorable ideas
Video
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How to pause when presenting
Video
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Working with eye contact
Video
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The power of plain language in presentations
Video
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The power of 'You' in writing
Video
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What designers need to know about microcopy
Video
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Skills and mindsets for making mentoring meaningful
Video
RG
Setting mentoring relationships up for success
Video
Liz
The impact of coaching, and it's distinction from mentoring
Video
Sw
Practical pointers for authentic leadership
Video
Hilary
Coaching, and creating coaching cultures
Video
Ingrid1
Vocal confidence warm up exercises
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Ingrid2
Vocal techniques for clearer articulation
Video
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Growth Mindset Mantras
Tool
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How to command an on-screen presence
Video
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How to start writing
Video
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The secret to a successful Tone of Voice
Video
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How to write with authority for brands
Video
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Keep it simple. Quick and effortless copywriting
Video
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Writing in the active voice
Video
NO
Course Pack: The art of saying No (and how to say Yes)
Presenting
Course Pack: Purposeful presenting
Behave
Course Pack: Behavioural Insights
Charm
Course Pack: Charm School
GRO Wicon
eCourse: Go with the GROW model
Listening Pair Icons
eCourse: Are you listening?
Mentoringpairicons
eCourse: Meaningful Mentoring
Leadership Icon 2
eCourse: Leadership Styles, a primer
Charm Icon
eCourse: Charm School
Pairfeedbackicon
eCourse: Owning Feedback
CA thumb
eCourse: Practicing a Coaching Approach
SE Tthumb
eCourse: Get SET with your Goals
eCourse
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eCourse: Time Management and Prioritisation
eCourse
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eCourse: Mastering Delegation
eCourse
Strengths Icon
eCourse: Strengths to Influence
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Better Briefing: A bitesize guide from Baxter & Bailey
Tool
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Clear and simple copy
Video
MBT
Get your team talking to each other with a practical take on the Myers-Briggs personality test
Tool
Talking
Knowing me, knowing you
Tool
Tony
Course Pack: Decision Lab
Microicon
Course Pack: Micro-Habits
Mup
Course Pack: Managing Up
Feedback
Course Pack: Owning Feedback
ARC
Course Pack: Effective 1-1s
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What's your team's CAMPS score? Get a snapshot of engagement levels.
Tool
Listenup
Course Pack: Are you Listening?
Tension
And-But-Therefore — Try out a tested storytelling technique
Tool
Groups
Course Pack: Mastering Meetings & Groups
Page tosothat
To.... So That. A snappy structure to define the purpose of any meeting
Tool
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The voice in your head, and how to harness it — with psychologist Ethan Kross.
Podcast
TA
Think Again, by Adam Grant
Book
The Art of Gathering, by Priya Parker
Book
RSB
Root, Stem, Branch — An organic approach for telling your own story
Tool
Diff
Never Split the Difference, by Chris Voss — Key ideas and takeaways from the best-selling-book on negotiation skills.
Book
Daniel
Mastering (Virtual) Presence, coach and facilitator Mike Sagun in conversation for the Conversation Factory
Podcast
Circlesheila
Decoding Difficult Conversations — Sheila Heen unpacks the layers within those conversations you're probably avoiding.
Podcast
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Course Pack: The Business Model Canvas
D Dslide
Course Pack: Delegation. Done
Albert
Course Pack: Defining Problems
Conflict
Course Pack: Constructive Conflict and Difficult Conversations
Inf
Course Pack: Influence IRL
Gravitas
Course Pack: Presence and Gravitas
Chatter Bottom
Chatter: Practical tools to apply, and harness the voice in your head
Icon Leadership Brand
eCourse: A Brand called You
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Course Pack: A Brand called You
Course Pack
MOM
Mitchell on Meetings — What we learned and where it led
Conf
Course Pack: Building Confidence
Scaling
Experiment with a 'Scaling Question' to better connect, learn and influence
WW
Course Pack: Writing Well
Cuddy Dog
Social psychologist Amy Cuddy shares powerful, actionable insights on the impact of our body language
TFF
Watch Sheila Heen explain why we need to be regularly asking for feedback, and what stops us from doing so.
Diff
Listen to former hostage Chris Voss share practical insights on better negotiation.
Time Tool
Experiment with Timeboxing for more focus and productivity
Time Tool
Build your time awareness, and reveal ways to boost productivity, with an Activity Log
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Time in tomatoes: build productivity and focus with the Pomodoro technique
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Six practical tools for building confidence and self-belief, shared by brain expert Ian Robertson
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Great questions to ask in coaching conversations, 1-1's and other curious contexts
Neg Slidetemplate
Course Pack: Navigating Negotiation
MT
Course Pack: Making Time
Orange
Practice the principles of persuasion from 'Godfather of Influence,' Robert Cialdini.
Circlestwo
How to be a meaningful mentor, insights from a purposeful podcast
Breathman
Mindful breathing — the foundation of focus and flow
Setback
Smarten your approach to setbacks, by trying out a Setback Story
To Think
Don't forget to diarise thinking time — experiment with a 'To Think' list
Silent Meeting
Make your next meeting a Silent Meeting
Can If Go
Immediately build your confidence, with a 'Can-If' statement
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Build belief by recognising small wins — Try a 'Done List'
Friction
Add some friction to your most common distractions
Fly
Channel that fly on the wall. Try some purposeful self talk to mitigate moments of doubt
Newcoachthumb
Micro-learning: Keeping a coaching mindset
Rest
Micro-learning: Setting Better Boundaries
Breathman
Micro-learning: Building Confidence
Premortemicon
Micro-learning: Feedback fundamentals
Presenting Head
Micro-learning: Purposeful Presenting
Time Team
Micro-learning: Finding Focus and Flow
Newpencils
Micro-learning: Writing Well
Coaching Criticism
Find the Coaching in Criticism. Things to try when feedback doesn't quite land
N Ngrab
Course Pack: Natural Networking
LWS
Course Pack: Storytelling
Spring
Experiment with a Springboard Story to communicate your change idea, and take people with you towards it.
Mentorsqarer
Evolve your 'inner mentor' — a short reflective exercise to focus your development, and the ways you can better support others
Do Story
Practical storytelling principles from Bobette Buster's book — Do: Story
Homework
Homework for Life: A ten-second daily ritual for noticing, capturing and practicing stories
Hear
Try this deep listening exercise for deeper connection and better conversations
5
Discover the impact a five minute favour can have on your relationships, and network building
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Experiment with the BRAIN model for confident decision making and problem solving
VCR
Course Pack: Voice Gym. Building your vocal confidence
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A three minute mindset exercise, to support a coaching approach
Good Qs
Smart ways to frame questions in your next mentoring session
Car Words
Try out the CAR technique, and upgrade your understanding when interviewing someone.
J Zicon
Five powerful questions for adding impact and insight to your next interview.
Mup Icon
Five tactics for influencing those more senior
Carol Thumb
Micro-learning: Getting into a Growth Mindset
Premortemicon
Solve problems before they happen with pre-mortems
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A checklist for checklists — five things to tick off when developing a checklist
BID pic
Share genuinely useful feedback with the BID model
Pencilsoff
Seven things to avoid when writing at work
Meetings
Finding fortitude, and follow on experiments
Confidence Ecourse
eCourse: Confidence Mastery
eCourse
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Time Blocking, and bringing some colour into your calendar
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Kas's reflections on listening and questioning well
Video
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Matteo's coaching reflections
Video
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eCourse: Difficult Conversations
eCourse
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Worksheet: Owning Feedback
Worksheet
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Worksheet: Time Blocking
Worksheet
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Raul Aparici on mitigating impostor syndrome
Video

Course Pack: Making Time

This pack of resources supports much of the content covered in our Making Time course. Included alongside a blend of curated resources are our session slides, for internal sharing and refreshing on key themes and ideas.
MT

Remembering: Mihaly Csikszentmihalyi (pronounced mee-hi chick-sent-me-high)

Hungarian psychologist Csikszentmihalyi led an extraordinary life. After a traumatic childhood under Soviet rule (and a chance encounter with Carl Jung) he devoted his life to the study of happiness, and became the founder and leader of ‘positive psychology.’ Sadly, he passed away in his California home in November 2021 after decades of residency as a U of C professor. Part of his legacy was the concept of flow, practically presented here.

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Do: Three tried and tested time tools

Want to make time but don’t know where to start? If you’re new to the topic, the Pomodoro Technique is a super-simple starting point: all you need is the timer on your phone. For a deeper dive, turn to Timeboxing - a great way to turbo-charge your productivity in short, energetic bursts. And for the seasoned veterans, find your focus and patch the cracks the hours slip through with Activity Logs.

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Watch: How to Manage Your Time More Effectively (According to Machines)

If there’s a key take-away from this animated short, it’s that even robots struggle to manage their time. Drawing parallels between the bumpy beginnings of NASA’s Pathfinder mission to our relationship with interruptions, emails and scheduling, author/researcher Brian Christian outlines a clever time saving framework. And don’t worry, it works just as well for man and machine.

Listen: Air Gap

The science is in. Listening to music while working is a great way to boost your productivity, just as long as there aren’t any lyrics. Luckily Ben Watt (one half of musical duo Everything But The Girl) has created this playlist of ambient, instrumental tracks to help you find flow when you need it most.

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Read: Make Time: How to Focus on What Matters Every Day

Knapp and Zeratsky have done it again. If their 2016 NYT bestseller wasn’t enough, they’ve stepped out a clear, constructive four-part framework to make the most of your time (in and out of work) in ‘Make Time.’ If you’re searching for a titanic timekeeping toolkit, look no further - you’ll find over 80 unique strategies here. Check out their blog too; they regularly update app recommendations and release bonus packs for the book.

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Do: The Eisenhower Matrix

Feel like you never have a moment to yourself? That you're not making time for the long-term goals that matter to you? Do as the President did. The Eisenhower Matrix, created by US President Dwight D., allows you to bucket, visualise and prioritise where your time and energy go, with a focus on striking a balance between what's important for your job and what's important in your life.

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Listen: Before Breakfast Podcast

Laura Vanderkam has written five books on time management and productivity, all while keeping this daily podcast series running. Let that sink in. Each episode, literally meant to be consumed ‘Before Breakfast,’ is a bite sized ‘thought of the day,’ style time primer for a productive, purposeful morning, noon and night. Check out her TED talk below - yes, she’s got a TED talk too - for more tips and tricks.

Read: 4000 Weeks, by Oliver Burkeman

While Daniel Pink (recommended below) and Knapp and Zeratsky (recommended above) take a more day-to-day approach to time management, Burkeman's 4000 Weeks offers actions and advice for managing the time we're allowed in a lifetime. You'll find comprehensive and evidence-backed arguments for unburdening yourself of FOMO, and in-depth instructions on how to use the time you have to be both effective and happy.

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Do: Boost Confidence with a 'Done List.'

Feel like you got nothing done today? Looking back and making a list of the things you achieved and the progress you made is a fantastic way to remind yourself that you've been using your time effectively. 'Done Lists', taken from the pages of the wonderful You Coach You, are super-simple and super-quick end of the day exercises for boosting your confidence and refreshing your sense of achievement.

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Read: When: The Scientific Secrets of Perfect Timing, by Daniel Pink

What's the most effective time to have a break? Is there a time in the day that someone is more likely to respond to an important email? When should I propose? These may seem like complicated and unanswerable questions, but Daniel Pink offers concrete and evidence-backed answers in his latest read.

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Do: Add Friction to Distraction

Another great time-saving tool taken from You Coach You (more on them just above). Adding friction means identifying the things you're most easily distracted by - phones, news, coffee - and putting blockers in place to make it harder for those things to drain your attention and time. Take a look today.