For you, new and popular

An edit of newly added resources and those proving consistently popular among our partners' teams.
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Raul Aparici on mitigating impostor syndrome
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Kate and Catherine on pausing, for conversational space
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Kate and Catherine on intentional listening
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Kate and Catherine on questioning well
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Worksheet: Time Blocking
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Kate and Catherine on the coaching opportunity
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Matteo's coaching reflections
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Kas's reflections on listening and questioning well
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Time Blocking, and bringing some colour into your calendar
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Worksheet: Owning Feedback
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Making the case for situational flexibility as leaders
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eCourse: Difficult Conversations
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Mentors, Sponsors and Champions. With Abi Adamson
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Effective Allyship. With Abi Adamson
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What's your Privilege Pledge? With Abi Adamson
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Diversify your feed. With Abi Adamson
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Privilege reflections. With Abi Adamson
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Mindful toothbrushing. With Dr. Sam Akbar
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Anchor dropping. With Dr. Sam Akbar
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5,4,3,2,1 — a mindfulness technique. With Dr. Sam Akbar
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Urge surfing. With Dr. Sam Akbar
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Everyday mindfulness. With Dr. Sam Akbar
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Making room for emotions (and the weather). With Dr. Sam Akbar
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Letting go of emotions. With Dr. Sam Akbar
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How do you notice your thoughts? With Dr. Sam Akbar
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A coaching conversation around strengths
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eCourse: Confidence Mastery
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Daniel Goleman's Six Leadership Styles, explained by Louise Hedges
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eCourse: Mastering Delegation
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eCourse: Time Management and Prioritisation
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eCourse: Get SET with your Goals
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Perspectives on privilege, with Abi Adamson
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Neurodivergent Perspectives. Lexi Keegan in conversation with Dr. Anne Cockayne
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Neurodiversity know-how: The Spiky Profile explained
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Neurodiversity explained, with Dr. Anne Cockayne
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Neuroinclusion at work: Thinking about adjustments
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Neurodiversity know-how. Autism with Dr. Anne Cockayne
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Neurodiversity know-how. ADHD with Dr. Anne Cockayne
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Neurodiversity know-how. Dyslexia with Dr. Anne Cockayne
Micro-learning: Setting Better Boundaries
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eCourse: Practicing a Coaching Approach
Finding fortitude, and follow on experiments
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eCourse: Conscious Inclusion
Seven things to avoid when writing at work
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Share genuinely useful feedback with the BID model
Solve problems before they happen with pre-mortems
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Five tactics for influencing those more senior
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Five powerful questions for adding impact and insight to your next interview.
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Try out the CAR technique, and upgrade your understanding when interviewing someone.
Good Qs
Smart ways to frame questions in your next mentoring session
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Try the 5 Whys to invigorate your problem solving and add depth to your decisions.
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Course Pack: Effective Allyship, with Abi Adamson
Course Pack: Voice Gym. Building your vocal confidence
A three minute mindset exercise, to support a coaching approach
Try this deep listening exercise for deeper connection and better conversations
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Experiment with the BRAIN model for confident decision making and problem solving
Discover the impact a five minute favour can have on your relationships, and network building
Homework for Life: A ten-second daily ritual for noticing, capturing and practicing stories
Course Pack: Storytelling
Do Story
Practical storytelling principles from Bobette Buster's book — Do: Story
Evolve your 'inner mentor' — a short reflective exercise to focus your development, and the ways you can better support others
Experiment with a Springboard Story to communicate your change idea, and take people with you towards it.
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Course Pack: Natural Networking
Tone Policing - What it is, why it's unhelpful and how to helpfully notice it.
Coaching Criticism
Find the Coaching in Criticism. Things to try when feedback doesn't quite land
4 Ds
The 4Ds. A practical framework for acknowledging microaggressions
Mindful breathing — the foundation of focus and flow
Channel that fly on the wall. Try some purposeful self talk to mitigate moments of doubt
Add some friction to your most common distractions
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Build belief by recognising small wins — Try a 'Done List'
Silent Meeting
Make your next meeting a Silent Meeting
Can If Go
Immediately build your confidence, with a 'Can-If' statement
To Think
Don't forget to diarise thinking time — experiment with a 'To Think' list
Smarten your approach to setbacks, by trying out a Setback Story
Get clear on control with a Clarity Clap
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Everything I Know about Life I Learned from PowerPoint — What we learned and where it led...
How to be a meaningful mentor, insights from a purposeful podcast
If Then New
Design (and share) your If > Then statements, for a purposefully prompt towards action
Practice the principles of persuasion from 'Godfather of Influence,' Robert Cialdini.
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Six steps for finding focus and flow, with Mihaly Csikszentmihalyi in mind
Course Pack: Making Time
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Great questions to ask in coaching conversations, 1-1's and other curious contexts

Great questions to ask in coaching conversations, 1-1's and other curious contexts

A growing list of curious questions, often referenced in training workshops on topics like coaching, leadership and having effective 1-1s. They're gathered from a range of sources, and are yours to scan and try out in all kinds of conversations. And if you've your own to add, please do share them in the form at the bottom of this resource.
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"What's the one thing" — A prefix for actionable feedback

What’s the one thing I can do to make our 1-1’s more effective?

What's the one thing I can do to improve the delivery of my presentation at the next all hands?

What's the one thing you think I'm still not spending enough time focussing on?

Chris Voss's Six 'Calibrated Questions'

In his popular book on negotiation — Never Split the Difference — former FBI hostage negotiator Chris Voss introduces the idea of the 'calibrated question'. Questions designed to get someone else thinking about solutions. Here are six of his favourites:

What about this is important to you?

How can I help to make this better for you?

How would you like me to proceed?

How can we solve this problem?

What are we trying to achieve here?

How am I supposed to do that?

Questions to assess motivation

When do you feel you are at your best? What conditions create it?

Which part of your work is most energising? Least energising? What do you wish you could do less of? More of?

What area under your responsibility are you most satisfied with? Least satisfied with?

What would you say your biggest strength is? What % of time do you get to use it? How can we increase that?

Who on the team do you wish you could work with more? And less?

Questions to develop long-term goals

What skills do you want to develop? And how would you apply them?

What is the area that, if you made an improvement, would give you the greatest return?

Who in the company would you be excited to learn more from?

What parts of the business would you like to be more involved in or learn about? What interests you about that?

Questions to develop strategic thinking

How do you go about prioritising your work?

What are the biggest time wasters / savers for you each week? What could you do now to save time later?

When you get stuck on something, what is your process for getting unstuck?

What’s a recent situation you wish you handled differently? What would you change? What can you learn from it?

What do you see as your top 3 priorities this quarter?

What is one thing we’d be silly not to do to improve our product?

Are there any meetings or discussions you feel you should be a part of that you’re not?

And are you included in any you don’t want to be a part of?

Questions about a manager’s role

What could I do, as your manager, to make your work easier or support you better?

How do you feel about the amount of feedback you are getting?

What are two things that I can do differently or improve?

What was one thing that your last manager did that you like that I don’t do?

What’s one thing we, as a team, could do to improve our meetings / ways of collaborating?

What’s an inexpensive thing we could do to improve our work environment?

How useful was this 1-1, on a scale from 1-10?

What question do you wish I would ask? What question are you hoping I don’t ask?

The Coaching Habit ‒ 7 Questions to Ask

In his popular book The Coaching Habit, Michael Bungay Stanier works through seven questions, and the invitation for managers to make them an everyday habit. Here they are:

What's on your mind?

And what else?

What's the real challenge here for you?

What do you want?

How can I help?

If you're saying yes to this, what are you saying no to?

What was most useful for you?

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