For you, new and popular

An edit of newly added resources and those proving consistently popular among our partners' teams.
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Raul Aparici on mitigating impostor syndrome
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Kate and Catherine on pausing, for conversational space
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Kate and Catherine on intentional listening
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Kate and Catherine on questioning well
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Worksheet: Time Blocking
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Kate and Catherine on the coaching opportunity
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Matteo's coaching reflections
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Kas's reflections on listening and questioning well
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Time Blocking, and bringing some colour into your calendar
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Worksheet: Owning Feedback
Worksheet
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Making the case for situational flexibility as leaders
Video
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eCourse: Difficult Conversations
eCourse
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Mentors, Sponsors and Champions. With Abi Adamson
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Effective Allyship. With Abi Adamson
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What's your Privilege Pledge? With Abi Adamson
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Diversify your feed. With Abi Adamson
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Privilege reflections. With Abi Adamson
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Mindful toothbrushing. With Dr. Sam Akbar
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Anchor dropping. With Dr. Sam Akbar
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5,4,3,2,1 — a mindfulness technique. With Dr. Sam Akbar
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Urge surfing. With Dr. Sam Akbar
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Everyday mindfulness. With Dr. Sam Akbar
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Making room for emotions (and the weather). With Dr. Sam Akbar
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Letting go of emotions. With Dr. Sam Akbar
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How do you notice your thoughts? With Dr. Sam Akbar
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A coaching conversation around strengths
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Confidence Ecourse
eCourse: Confidence Mastery
eCourse
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Daniel Goleman's Six Leadership Styles, explained by Louise Hedges
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eCourse: Mastering Delegation
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eCourse: Time Management and Prioritisation
eCourse
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eCourse: Get SET with your Goals
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Perspectives on privilege, with Abi Adamson
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Neurodivergent Perspectives. Lexi Keegan in conversation with Dr. Anne Cockayne
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Neurodiversity know-how: The Spiky Profile explained
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Neurodiversity explained, with Dr. Anne Cockayne
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Neuroinclusion at work: Thinking about adjustments
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Neurodiversity know-how. Autism with Dr. Anne Cockayne
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Neurodiversity know-how. ADHD with Dr. Anne Cockayne
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Neurodiversity know-how. Dyslexia with Dr. Anne Cockayne
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Micro-learning: Setting Better Boundaries
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eCourse: Practicing a Coaching Approach
Meetings
Finding fortitude, and follow on experiments
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eCourse: Conscious Inclusion
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Seven things to avoid when writing at work
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Share genuinely useful feedback with the BID model
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Solve problems before they happen with pre-mortems
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Five tactics for influencing those more senior
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Five powerful questions for adding impact and insight to your next interview.
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Try out the CAR technique, and upgrade your understanding when interviewing someone.
Good Qs
Smart ways to frame questions in your next mentoring session
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Try the 5 Whys to invigorate your problem solving and add depth to your decisions.
Allyship CP
Course Pack: Effective Allyship, with Abi Adamson
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Course Pack: Voice Gym. Building your vocal confidence
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A three minute mindset exercise, to support a coaching approach
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Try this deep listening exercise for deeper connection and better conversations
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Experiment with the BRAIN model for confident decision making and problem solving
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Discover the impact a five minute favour can have on your relationships, and network building
Homework
Homework for Life: A ten-second daily ritual for noticing, capturing and practicing stories
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Course Pack: Storytelling
Do Story
Practical storytelling principles from Bobette Buster's book — Do: Story
Mentorsqarer
Evolve your 'inner mentor' — a short reflective exercise to focus your development, and the ways you can better support others
Spring
Experiment with a Springboard Story to communicate your change idea, and take people with you towards it.
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Course Pack: Natural Networking
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Tone Policing - What it is, why it's unhelpful and how to helpfully notice it.
Coaching Criticism
Find the Coaching in Criticism. Things to try when feedback doesn't quite land
4 Ds
The 4Ds. A practical framework for acknowledging microaggressions
Breathman
Mindful breathing — the foundation of focus and flow
Fly
Channel that fly on the wall. Try some purposeful self talk to mitigate moments of doubt
Friction
Add some friction to your most common distractions
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Build belief by recognising small wins — Try a 'Done List'
Silent Meeting
Make your next meeting a Silent Meeting
Can If Go
Immediately build your confidence, with a 'Can-If' statement
To Think
Don't forget to diarise thinking time — experiment with a 'To Think' list
Setback
Smarten your approach to setbacks, by trying out a Setback Story
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Get clear on control with a Clarity Clap
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Everything I Know about Life I Learned from PowerPoint — What we learned and where it led...
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How to be a meaningful mentor, insights from a purposeful podcast
If Then New
Design (and share) your If > Then statements, for a purposefully prompt towards action
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Practice the principles of persuasion from 'Godfather of Influence,' Robert Cialdini.
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Six steps for finding focus and flow, with Mihaly Csikszentmihalyi in mind
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Course Pack: Making Time
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Great questions to ask in coaching conversations, 1-1's and other curious contexts

Five tactics for influencing those more senior

Keen to purposefully influence those in more senior roles? The quintet of practical pointers below will help you better ‘manage up’ and create mutually valuable relational wins. Which can you try first?
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Illustration by Ruan van Vliet

From sympathy to glory, five proven approaches to try and apply

The tips for relational riches shared here tie into tools and techniques for greater influence explored in our live Managing Up workshop. You'l find coming dates for that here.

1
Share what helped

Clearly and regularly tell them what they do that’s helpful for you, being as specific as you can to really land the relevance of the behaviour. “I really appreciated you sharing feedback with me on my presentation style after Thursday’s kick off, as it helped me reflect on what I’d do differently next time while things were still in mind.”

2
Gift the glory

Share the credit for your achievements. This shows a confidence and generosity normally associated with the person in the senior role, and models behaviour that you’ll be keen to see from them too.

3
Evidence your empathy

Shift your perspective to see things from their point of view. Periodically ask yourself questions like: What are my manager’s top three priorities right now? What’s keeping them awake at night? And then ‘name and notice’ to test your hypotheses: “I’m noticing your frustration with a lot of the client feedback at the minute; and wondering if there’s anything I can do to help the way we’re collecting it?”

4
Show sympathy

Be supportive and show sympathy when things have not gone to plan. Managers can often feel isolated and that a lot sits with them — and benefit like we all do from knowing that they’re only human, and that fallibility can be helpful to display.

5
Pull in their perspective

Regularly ask for advice on specific things. That doesn’t mean you need to act on everything you get in return, but do (linking back to our first tactic) communicate back what was most helpful with the things you do decide to take forward.

Take a minute to reflect on the five tactics shared here. Which do you feel you currently do? And which feel ripe to test out next?

Hungry for more?

• There's more excellent guidance on influencing within all kinds of relationships in our 15 minute Charm School eCourse.

Lessons on influence from a former FBI hostage negotiator.

• Tried out a scaling question?

More Resources